Welcome to Ballet Grace Style Shop! We are excited to provide our customers with high-quality ballet attire and accessories. To ensure you have the best shopping experience, please review our shipping policy below.
Free Standard Shipping
We are pleased to offer free standard shipping for most destinations, regardless of your order’s total value. Your selected items will be shipped using reliable services such as ePacket, China Post Airmail, or PostNL. Every shipment comes with a tracking number for your convenience.
Express Shipping
For customers who prefer faster delivery, we also provide express shipping options for an additional fee. The express shipping fees range from $20 to $60, depending on the destination country.
Order Processing and Shipping Time
In-Stock Items: Items that are in stock will be dispatched within 1-2 business days.
Custom or Backordered Items: If your order includes custom or backordered items, there may be an additional delay of 1-2 business days.
Holiday Shipping: During holiday seasons, especially events like the Spring Festival, shipments may experience delays of 1-2 weeks due to increased transportation volumes.
Tracking Your Order
To track your order, log into your account on balletgracestyle.com and visit your order history. You will be able to view the status and tracking information for your shipment.
Important Tracking Information:
- For personalized products, please allow an additional 1-2 business days for processing before shipping.
- Shipping times may vary during periods of high order volume.
- If your order has not been shipped within three business days, you will receive an email notification detailing the potential reasons for the delay, which could include:
- A surge in order volume
- Items in your order may be out of stock within the next 72 hours
- High demand causing temporary out-of-stock status
- Incomplete shipping address
- Payment issues during order placement
Customer Support
For any questions or additional assistance, please contact our customer support team. We are here to help ensure your shopping experience with Ballet Grace Style Shop is smooth and enjoyable.
Thank you for choosing Ballet Grace Style Shop for your ballet needs!